We are committed to providing all our customers with excellent service, whatever type of relationship you have with us. However, there are a number of ways in which we have adapted our range of financial services to make them accessible to everyone. We have 32 branches in the East Midlands, South Yorkshire & Lincolnshire, most of which are open plan to make it easier for customers to find their way around. Our staff are always on hand to discuss specific needs or answer queries.
Read more about the facilities and services we can provide:Wheelchair usersGetting in and out of our branches is usually easy with level or ramped access from pavements. Wherever possible, doors are automatic please check before you visit the branch, click here to find your nearest branchCall AssistanceAt some branches, steps are unavoidable and a 'Call Assistance' bell system has been installed, so that a member of staff can be called.Low-level counters and counter queue railsLower level writing surfaces are increasingly being provided at the counter. All branches have counter queuing rails, often with lower level writing surfaces.
Visually impaired We welcome assistance dogs in all branches and we can provide leaflets/statements in large print or Braille on request, please ask in branch.Hearing impairedWe are always willing to help by writing things down and are equally happy to receive written instructions. In addition, the following services are available:
We are committed to making our website accessible to all our customers and have an ongoing programme of making useful updates and improvements. We have also introduced several improvements to our website in accordance with guidelines and you can read about some of the changes here:Text sizeYou can change the text size on our site to make it either larger or smaller via your browser settings. Some browsers allow you to magnify the whole page, see below for guidance:
Internet Explorer browser
Consistent page headings and titles A consistent heading structure has been used so that page information is compatible with access technology.Contrasting coloursWe have taken care to ensure that foreground and background colours on the site contrast effectively. If you want to override the site's colours, you can do this by changing your browser settings.Alternative text for graphicsAll graphics and images contain descriptive alt tag attributes (alternative text). Where an image has no importance, the alt tag is set to null to make the site easier to read by all users.Descriptive linksAll links have been written to make sense when taken out of context. Where appropriate, we have also added information to let you know if the link will open a new window or if additional software is required to view.
Keeping your browser updated We recommend you keep your browser up to date, because the newer versions provide higher levels of security. To check the version of your current browser, check in the 'help' or 'about' section of your browser toolbar.
Nottingham Building Society is a member of the Building Societies Association, Financial Ombudsman Service and is a participant in the Financial Services Compensation Scheme. Nottingham Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered under number 200785.
Nottingham Building Society and Nottingham Property Services are introducers to Towergate Financial (East) Limited for investments, pensions and protection. Towergate Financial (East) Limited is authorised and regulated by the Financial Conduct Authority.
Nottingham Building Society’s home insurance is underwritten by Royal & Sun Alliance Insurance plc (no 93792). Registered in England and Wales at St Mark’s Court, Chart Way, Horsham, West Sussex RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Terms and conditions apply. For your protection, telephone calls may be recorded and monitored.
Nottingham Mortgage Services Limited, registered in England and Wales number 3089887. A wholly owned subsidiary of Nottingham Building Society. Nottingham Mortgage Services Limited is an appointed representative of Intrinsic Mortgage Planning Limited that is authorised and regulated by the Financial Conduct Authority.
Nottingham Building Society is an introducer to The Will Writing Company for estate planning services and is regulated by the Institute of Professional Will Writers.
Nottingham Building Society is an introducer to Dignity Pre-Arrangement Limited who provide the Guaranteed Funeral Plan.
Nottingham Building Society, Nottingham House, 3 Fulforth Street, Nottingham, NG1 3DL
Visit the Prudential Regulation Authority (opens in new window) or the Financial Conduct Authority website (opens in new window)
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
© Nottingham Building Society 2013. All rights reserved.