Welcome to our customer services section. Whether you are a new or existing member of our Society, we hope you will find the information you’re looking for here.
If you’re not sure where to start, why not check out our mortgages FAQs or savings FAQs, or feel free to contact us at any time.
Information for existing mortgage customers, from FAQs to details on how to take your mortgage with you when you move, borrow additional funds and more.
To find out what identification we require to open an account, set up a Banker's Order or to download a Direct Debit form, find what you're looking for below.
We are committed to giving you first class service. However, if something goes wrong we know that you may want to make a complaint.
Information for existing savings account customers. Check out our savings FAQs to answer any questions you may have, along with latest interest rates and more.
We’re always happy to help, whatever your query. To make it as easy as possible to get in touch with us, please choose your enquiry from the link below.
Nottingham Building Society is a member of the Building Societies Association, Financial Ombudsman Service and is a participant in the Financial Services Compensation Scheme. Nottingham Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered under number 200785.
Nottingham Building Society and Nottingham Property Services are introducers to Towergate Financial (East) Limited for investments, pensions and protection. Towergate Financial (East) Limited is authorised and regulated by the Financial Conduct Authority.
Nottingham Building Society’s home insurance is underwritten by Royal & Sun Alliance Insurance plc (no 93792). Registered in England and Wales at St Mark’s Court, Chart Way, Horsham, West Sussex RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Terms and conditions apply. For your protection, telephone calls may be recorded and monitored.
Nottingham Mortgage Services Limited, registered in England and Wales number 3089887. A wholly owned subsidiary of Nottingham Building Society. Nottingham Mortgage Services Limited is an appointed representative of Intrinsic Mortgage Planning Limited that is authorised and regulated by the Financial Conduct Authority.
Nottingham Building Society is an introducer to The Will Writing Company for estate planning services and is regulated by the Institute of Professional Will Writers.
Nottingham Building Society is an introducer to Dignity Pre-Arrangement Limited who provide the Guaranteed Funeral Plan.
Nottingham Building Society, Nottingham House, 3 Fulforth Street, Nottingham, NG1 3DL
Visit the Prudential Regulation Authority (opens in new window) or the Financial Conduct Authority website (opens in new window)
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
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