Contact us

We’re always happy to help you, whatever your query. To make it as easy as possible for you to get in touch with us, please choose your type of enquiry from the selection below. 

All calls to 0344 numbers cost the same as national call rates to 01 or 02 numbers. They are normally included in bundled minutes and unlimited fixed and mobile call packages in the same way as regular landline numbers.

For general enquiries call us on 0344 481 4444

Our Customer Service team is available six days a week: 
8:00am - 7:00pm Monday - Thursday
8:00am - 6:00pm Friday
9:00am - 12:30pm Saturday

The Nottingham mortgage enquiries:

  • For mortgage advice from Nottingham Mortgage Services call 0344 481 0013

    Call us to talk to a mortgage adviser or visit your nearest local branch.
    Please note not all branches have mortgage advisers.

  • Existing Nottingham Building Society mortgage customers call 0344 481 1224

    Call and talk to us or visit your nearest branch.

    If you would like to talk about payment difficulties please call our Payment Support Team on 0115 956 4670.

  • Mortgage payment difficulties

    If you are struggling to meet your mortgage payments or if you think you may have problems making your mortgage payments in the future please call our Payment Support Team on 0115 956 4670.

Savings enquiries:

Our other services:

Estate Agency enquiries:


  • You can always write to us

    You can write to us at Nottingham House, 3 Fulforth Street, Nottingham NG1 3DL

  • Satellite navigation users

    The postcode for Head Office is NG1 3ND.

  • Complaints

    Find out about our complaints procedure, or you if you would like to talk to a member of our Customer Service team call 0344 481 4444.

Enquiry form

If you would like us to contact you please fill in the form below.

Keep in touch

Our monthly newsletter is full of interesting information for our customers. As well as the latest news and events from your Society, it includes information about new products, competitions and money-saving tips.

Join us on Facebook

Get updated on our latest competitions and share your news with us.