The Will Writing Company

The Will Writing Company, which was part of The Estate Planning Group, went into administration on 15th February 2018. 

Unfortunately, we had no notice of the closure or guidance from our partner but we moved quickly to communicate the issue to our members. We were later advised that

Taylor Rose TTKW together with The Philips Trust Corporation had purchased the assets and database of The Will Writing Company and The Family Trust Corporation.

Although we have no direct relationship with either of those organisations, we supported our members experiencing issues and helped with a number of cases including covering the cost of releasing stored documentation, helping identify where documentation was not attested and even working with members through the Solicitors Regulation Authority compensation scheme.

Philips Trust Corporation

On Friday 22nd April 2022, we were advised The Philips Trust had also gone into administration. We recognise this is a distressing situation and are extremely disappointed in the lack of resolutions for those impacted and for the conduct of Philips Trust.  

Our immediate concern is identifying if any of our members have unresolved issues in relation to this and to ensure they are being supported by us as best we can. Members needing support can contact one of our branches or call our Customer Services team. It’s important to point out that as we have no direct relationship with the Phillips Trust, we can’t provide direct advice to members or intervene on behalf of members with Philips Trust or its administrators, but are trying to support where we can.

We understand that Kroll Advisory have been appointed Administrators of Philips Trust Corporation Limited as of 22 April 2022 and the administration process is ongoing. They have provided answers to some FAQs on this site also.   

We know there’s a lot of information on this site so our branch teams are on hand to help you understand those pages, support with internet access or to query and validate any additional third parties you’ve been advised to get in contact with.

If you need help

  • You can speak to us by visiting one of our local branches or you can contact our Customer Services Team by calling 0344 481 4444.
  • To find a solicitor to provide independent legal advice, 'Find a Solicitor' is a free service run by the Law Society, to connect you with organisations or individuals providing legal services in England and Wales that are regulated by the SRA. The service will provide three searches over the phone also by calling 0207 320 5650, Monday to Friday between 9.00am - 5.00pm. If you have a question for the Philips Trust Administrators, contact them at PTC@kroll.com or through the post to PTC Case team, c/o Kroll Advisory Ltd, The Chancery, 58 Spring Gardens, Manchester, M2 1EW. The call centre can be reached on 0808 273 9201 between the hours of 9.00am - 5.00pm, Monday to Friday.
  • If your query relates to the storage of a document you may wish to contact Deedbank Storage directly by emailing: storage@deedbank.co.uk or telephoning them on 0330 555 7555.
  • If you are seeking guidance on accessing compensation as a result of loss from The Will Writing Company, you can contact the SRA (Solicitors Regulation Authority) by calling 0370 606 2555.

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