Intermediary contacts

For help with the following, please click or call where indicated.

Lending criteria

• Please note we are not lending outside of our current lending criteria. The case needs to fit to be considered.
• For information on our residential lending criteria, click here
• For information on our BTL lending criteria, click here

New Enquiries

• If the lending criteria pages do not answer your query, please contact the Regional Development Manager (RDM) that covers your postcode. Click here for their contact details.
• If the RDM is not available please email intermediary.support@thenottingham.com with the enquiry.
• Please do not ring the Underwriter/processing team with new enquiries.

Online assistance or registration queries

• For assistance with our online mortgage application process or for registration queries
  • Call 0115 956 4714
  • Email intermediary.support@thenottingham.com
  • We are currently limiting new registrations to our broker panel from corporate partner advisers only (see Homepage for full details).

Case updates

• For updates on the progress of an online application, please refer to case tracking on the online trading service
• Alternatively please refer to your application acknowledgement letter for your individual case owner’s direct dial telephone number.
• Please do not ring the RDM team for case updates.