Learn more about us and our products and services

Our products and services are only available to UK residents, with mortgages only available for properties in England and Wales.

Use of the website is governed by the laws of England and Wales and any disputes arising in connection with it or the products offered will be subject to the exclusive jurisdiction of the English courts.

The language we use for all communications is English.

Nottingham Building Society, Nottingham House, 3 Fulforth Street, Nottingham NG1 3DL is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered under number 200785.

You can check our authorisation on the Financial Services Register by visiting the Financial Conduct Authority's (FCA's) website or calling 0800 111 6768.

You will be provided with information on whether a mortgage will be FCA-regulated during the course of the sales process. Many buy-to-let mortgages will not be regulated by the FCA, nor do we offer any commercial or business mortgages that are regulated by the FCA.

Royal & Sun Alliance Insurance plc underwrite and administer Nottingham Building Society Take Your Pick home insurance and are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority; registered No. 202323. St Mark’s Court, Chart Way, Horsham, West Sussex RH12 1XL. Registered in England and Wales No. 93792.

Nottingham Building Society is an introducer to Wren Sterling for Financial planning, including investments, pensions and protection. Wren Sterling is a trading name of Wren Sterling Financial Planning Ltd, which is authorised and regulated by the Financial Conduct Authority; registered No. 665653. 13-19 Derby Road, Nottingham NG1 5AA. Registered in England No. 09157918.

Nottingham Building Society is an introducer to Mortgage Advice Bureau for mortgage advice and protection. Mortgage Advice Bureau is a trading name of Brook Financial Services Limited which is an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited which are authorised and regulated by the Financial Conduct Authority (FRN 529047). Brook Financial Services Limited. Registered Office: The Old Courthouse, 60a London Road, Grantham, Lincolnshire, NG31 6HR. Registered in England Number: 07311674. There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances. The fee is up to 1.00% but a typical fee is 0.30% of the amount borrowed.

Nottingham Building Society is an introducer to Dignity Pre Arrangement Ltd for funeral plans. Dignity Pre Arrangement Ltd provide the Prepaid Funeral Plan and are regulated by the Funeral Planning Authority and part of Dignity plc. 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands B73 6AP. Registered in England No. 1862158.

Nottingham Building Society is an introducer to APS Legal & Associates for Will, Estate Planning & Lasting Power of Attorneys. APS Legal & Associates Ltd, Head office: Worksop Turbine Innovation Centre, Shireoaks Triangle Business Park, Coach Close, Worksop, Nottinghamshire S81 8AP. APS Legal & Associates is a member of the Institute of Professional Will writers.

No information given on this website is to be considered financial advice. If you require advice on any product or service offered by us, you are asked to contact us directly as instructed on our website.

We are not responsible for the security or content of third-party websites, to which there are links on this site and we do not endorse or recommend any products or services advertised on them.

We are a participant of the Financial Services Compensation Scheme (FSCS) that was established under the Financial Services and Markets Act 2000. As a customer of the Nottingham Building Society your account(s) with us are covered by the Financial Services Compensation Scheme up to the maximum of £85,000 per person, unless you are:

  • A large company
  • A large partnership
  • A large mutual association
  • A local, provincial or municipal authority
  • A director or manager of Nottingham Building Society or a close relative of a director or manager of Nottingham Building Society
  • A credit institution
  • An overseas financial services institution
  • A pension and retirement fund or a trustee of such a fund
  • A government, or central administrative authority
  • A firm within the Nottingham Building Society group
  • A person holding 5% or more of the capital of Nottingham Building Society or of any firm in the group
  • The auditors of Nottingham Building Society and its group
  • A person considered responsible for the default of Nottingham Building Society which triggers the FSCS.
  • A person whose claim arises from transactions relating to a conviction they have received for money laundering

Deposits are covered for 100% of up to £85,000 per investor. If you also have a mortgage with us, any sum due to you will be applied first to reduce any outstanding mortgage balance you may have.

Further information about the compensation scheme arrangements is available from the FSCS.

To help us maintain our service and security standards telephone calls may be monitored or recorded.

You must be aged 18 or over to apply for a mortgage with us. We also recommend that you consider your life cover and income protection arrangements when taking out a mortgage. Any application you make will be subject to an assessment of your financial standing and ability to afford a mortgage.


What to do if something goes wrong

We are committed to giving you first-class service. However, if something goes wrong we know that you may want to make a complaint or to provide feedback on how we can improve going forward. You can find more information about making a complaint or providing feedback here.

Within the first five days we will look into your complaint and write to you with details of our findings and what we plan to do to put things right. If we need more time, we will send you an acknowledgement letter instead, which will tell you the name of the person looking into your complaint. We will then write to you again within four weeks of receiving your complaint with details of our findings and what we plan to do to put things right.

If you are not happy with our solution, you can ask us to review your complaint again.

We will review your complaint again and send you our final response letter within eight weeks of receiving your complaint. If you are still not happy, the letter will tell you how you can refer the matter to the Financial Ombudsman Service. You must do this within six months of the date of our final response letter.

There may be times when we cannot send you our final response letter by the end of eight weeks. If this is the case, we will write to you to explain why, and let you know when we can do so. If you are unhappy with the delay, you can refer the matter to the Financial Ombudsman Service.


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