How to report fraud
Who to contact if you've been scammed

Discovering suspicious activity in your bank or savings account can be unsettling. But don't worry, we're here to support you as much as possible. Here's a simple guide on what to do if you suspect you've fallen victim to a scam.

Stay calm, act swiftly

First things first, take a deep breath. While it's natural to feel anxious, staying calm is key to resolving the situation efficiently. Acting swiftly is crucial to minimise any potential losses. 

Being scammed can be distressing, but you're not alone. By following these steps and reaching out to the right authorities, you're taking proactive measures to protect yourself and others from falling prey to fraudsters.

Remember, your safety and security are our top priorities. If you ever need further assistance or have any concerns, don't hesitate to get in touch with us. Together, we'll navigate through any challenges and ensure your peace of mind.

Reach out to us

Our dedicated support team is here to assist you every step of the way. Give us a call on 0344 481 4444 or complete our online form and we'll guide you through the process of securing your account and investigating any suspicious transactions.

Contact ActionFraud

ActionFraud are the UK's national fraud reporting centre, tasked with gathering information about fraud and cybercrime incidents. To report the scam call 0300 123 2040 or visit their website. Remember, your report could prevent others from falling victim to the same scam.

Notify your local police

Don't forget to inform your local police station about the incident. You can easily do this by dialing 101. Providing them with details of the scam can assist in their investigations and contribute to the broader effort in tackling fraudulent activities.

Reporting a scam

If you feel you've been sent a HMRC tax scam or a different scam text, email or website link, it's really important that you report it. 

Report scam emails here.

Report scam texts here. 

Report a scam website here. 

Report HMRC tax scams here.