Here's how you can contact us

Our help and support area has guides and FAQs. You can also find the right phone numbers if your question is more specific.

Use our branch finder tool to find the contact information of your nearest building society branch.

Call your nearest building society branch or speak to the next available branch by calling 0344 481 4444.

You can call us:

• Monday to Friday: 9:30am – 4:30pm
• Saturday: 9:00am – 12.00pm.

If you need help with your online savings you can log into your account and visit the help centre to browse our guides and support articles or chat to an adviser.

If you'd like to speak to us on the phone you can call our online savings support team on 0344 481 0933. 

You can call us:

• Monday to Thursday: 9am - 5pm.
• Friday: 9.30am - 5pm.

For questions about your mortgage:

• mortgage.servicing@thenottingham.com.
• or call 0344 481 4444 and select option 2.

If you have financial issues or questions about your payment:

• payment.support@thenottingham.com.
• or call 0344 481 0030.

To change your deal or term, borrow more, or if you're moving home:

• call 0344 481 1231.

We can review your mortgage product up to four months before maturity. Changing your product early may result in early repayment charges. 

You can call us:

• Monday, Wednesday, Thursday, Friday: 9:00am - 5:00pm.
• Tuesday: 10.00am - 5.00pm

We aim to provide you with the highest standards of service. There may be occasions when we fall short, and we're sorry about that.

Look at how you can make a complaint with us if things haven't gone as planned and what steps we have in place to make things right.

If you think you've been scammed or noticed any unusual transactions in your account, the best thing to do is remain calm yet act as quickly as possible. Read what you can do and who to report it to.