Help and support with your savings

Frequently asked questions

Before contacting us, take a look at questions that our members frequently ask us, which you might also find helpful and could answer your query.

Fees and charges

There are times when we may have to charge fees to your account. When this happens, we will deduct the charge from your account.

Your savings are protected

Your eligible deposits with the Nottingham Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme.

Forms and documents

If you would like to find out what identification we require to open an account or set up a bankers order, you should be able to find what you're looking for here.

Savings guides

Scratching your head about savings accounts and ISAs? Read our library of essential guides and learn how your money could flourish.

View our savings accounts

Whatever your savings goal, we have a range of accounts to suit everyone and at any one time we could have ISAs, fixed rate savers or children's savers to get your little ones started.

Unhappy about something?

We aim to provide you with the highest standards of service. However, there may be occasions when our service falls short of your expectations. Find out what to do next.

Get in touch

Haven't found what you're looking for? If you still need help you can contact our customer service team by completing our online form and we'll get in contact with you.