We've made some changes to our savings terms and conditions. For full transparency, we've let you know what the changes are below.

We encourage all members to take a moment to review the changes, read the latest version and see how these updates may apply to your online and branch-based accounts.

List of changes

• We've changed our tone of voice
  We're trying to speak more like people instead of a business. To do this we've removed jargon and unnecessary words, and simplified the language throughout.
  
  
• Introduced APP fraud reimbursement rights
  We’ve introduced new rights for you to claim a refund if you’ve been the victim of an APP (authorised push payment) scam. You can learn more about APP scams here.
  
  
• General account management updates
  We've updated our branch opening hours, provided more info on how you can manage your account(s) and removed repetition throughout the terms.