The rate will be secured when the case is fully packaged.

To fully submit a case, you’ll need to upload several documents to verify your customer’s identity, residency, income, and other essential details.

Our new platform uses a combination of automated checks and manual reviews to make sure each document matches the information keyed into the system. This verification process streamlines the application and enhances the accuracy of our mortgage assessment.

Below is an example of the outstanding document screen:

Each document can be uploaded individually, or if you have multiple documents to attach, you can simply drag and drop them onto the page.

The AI within the platform will review the uploaded documents and attach them to the correct requirement.

If the platform fails to attach the document to the requirement, you can use the Select button to manually assign the document. You can do this using the Document Library on the left-hand side of the screen.

A green tick will be added to each of the document headings as the requirements are fulfilled. Once you have a full row of green ticks, the case is fully packaged and you’ll be able to move forward in the case.

If these documents cannot be manually read by the system, you can assign the document to the correct requirements. You can do this by using the Select button on the requirement which will allow you to assign the document to it.

The case will only be reviewed when all the requested documents have been uploaded.

We look to use the figures from the latest years’ SA302 (for ltd company directors, salary and dividends). If income fluctuates over 20%, we reserve the right to obtain a reference from a suitably qualified accountant. We want to confirm that the latest year’s income is sustainable and discover why it fluctuated.

The rent must cover the mortgage payment at 125% for us to take as self-financing and ignore the payment. Where the rent does not cover the mortgage payment at 125% you will need to key the shortfall down as a credit commitment.