Get specialist support

Looking after our members and their family is important to us, especially during difficult times. We'll do all we can to provide you with the support you need, however depending on your situation there may be organisations that offer more specialist support that could assist you further. If you need specialist support for everyday life you can find contact information below.

Action Fraud
Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber crime in England, Wales and Northern Ireland.

0300 123 2040

Citizens Advice
Citizens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the UK.

0800 144 8848

Age UK
Age UK is the country's leading charity for older people, dedicated to helping everyone make the most of later life.

0800 678 1602

Alcoholics Anonymous
Alcoholics Anonymous is an international mutual aid fellowship with the stated purpose of enabling its members to stay sober and help other alcoholics achieve sobriety.

0800 917 7650

Alzheimer's Society
Alzheimer's Society is the care and research charity for people with dementia and their carers who campaign for change, fund research to find a cure and support people living with dementia today.

0333 150 3456

Carers UK
Carers UK is the only national membership charity for carers in the UK which is both a supportive community and a movement for change, driven by carers raising their voices together to call for change and seek recognition and support.

0800 808 7777

Cruse Bereavement Care
Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland.

0808 808 1677

Gambling support helpline
GamCare operate the National Gambling Helpline who provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

0808 8020 133

Gov UK
Gov UK is the website for the UK Government. It’s the best place to find Government services and information such as information and services for citizens and businesses, detailed guidance for professionals and information on Government and policies.

Learning Disability Helpline
Mencap is the leading voice of learning disability. Everything they do is about valuing and supporting people with a learning disability, and their families and carers. Their vision is a world where people with a learning disability are valued equally, listened to and included.

0808 808 1111

Macmillan Cancer Support
Macmillan Cancer Support is one of the largest British charities and provides specialist health care, information and financial support to people affected by cancer. It also looks at the social, emotional and practical impact cancer can have, and campaigns for better cancer care.

0808 808 0000

Mind is a mental health charity who provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

0300 123 3393

National Domestic Abuse Helpline
Refuge is a charity in the UK that provide specialist support for men, women and children experiencing domestic violence.

0808 2000 247

Royal National Institute for Deaf People
RNID are the charity making life fully inclusive for deaf people and those with hearing loss or tinnitus. They connect people to practical advice and pioneer new treatments for hearing loss and tinnitus.
0808 808 0123

Royal National Institute of Blind People
RNIB is one of the UK’s leading sight loss charities and the largest community of blind and partially sighted people.

0303 123 9999

Salvation Army
The Salvation Army is a worldwide evangelical Christian church. Their mission is to help people in their time of need, in particular those who are vulnerable, homeless or suffering.

0207 367 4500

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope or at risk of suicide throughout the UK and Ireland.

116 123

Scope are a disability equality charity in England and Wales who provide practical information and emotional support when it's most needed and campaign relentlessly to create a fairer society.

0808 800 3333

Shelter is a registered charity that campaigns to end homelessness and bad housing in England and Scotland.

0808 800 4444

Stroke Association
The Stroke Association is a charity in the UK who work to prevent stroke and to support everyone touched by stroke, fund research and campaign for the rights of stroke survivors of all ages.

0303 303 3100

Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.
0808 802 2000

Women's Aid
Women’s Aid is the national charity working to end domestic abuse against women and children.

Young Minds
Young Minds is the UK’s leading charity fighting for children and young people's mental health.

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