Anyone who lives in the UK is eligible to open one, however restrictions apply to certain accounts such as minimum age. Please see our branch savings terms and conditions for more details.

To open an account, you can call your local branch and speak to one of our advisers to make an appointment. You cannot apply for a branch account online or by post.

If you have a branch-based account you can only manage this in your local branch. If you'd like to manage your account online you'll need to open an online account.

If you have a branch-based account, please nip in to your local branch to make a withdrawal. 

If you have a postal account, we require instructions in writing accompanied by your passbook. Please send these to:

Nottingham Building Society
Nottingham House
3 Fulforth Street
Nottingham
NG1 3DL

Withdrawals can only be made in accordance with the account terms and conditions, i.e. you may have to give notice of your withdrawal.

We require your identification to comply with Money Laundering Regulations.

For branch-based and postal accounts, you need to complete a bankers order form and take it to your bank or building society and they'll set this up for you.

If you have a branch account you can withdraw up to £500 cash daily, subject to withdrawal conditions. If you want to withdraw more that £500, please contact your local branch. Under 17s may need to be accompanied by a parent or guardian. There's no minimum or maximum amount for withdrawals made by cheque.

Postal accounts have no minimum or maximum withdrawal amounts, however the accounts all have a minimum balance which must remain in the account to keep it open.

For branch-based and postal variable accounts, when we increase interest rates, we will inform you of any change at the earliest opportunity. When we decrease interest rates, we will notify you in writing 14 days in advance of the change. The basis on which we might change your interest rate is set out in our branch savings terms and conditions.

You can check your current rates here.

You can see what interest rate you're getting here. Or you can check your latest rate change letter.

For branch-based and postal accounts we need notification of a change of address in writing. Please send us a letter confirming your new address to:

Nottingham Building Society
Nottingham House
3 Fulforth Street
Nottingham
NG1 3DL

Alternatively you can pop into your local branch with your passbook and proof of your new address.

Yes. To comply with Money Laundering Regulations we require identification. Please read our identification guide.

You can download our branch savings terms and conditions. Please refer to your product leaflet for account specific details.

It's important that you keep us informed about changes to your personal information so we can protect you from risk of fraud. You can see more information about our financial crime measures here.

Please either contact your local branch or call us as soon as possible on 0344 481 4444. We will put a hold on your account so that it cannot be used.

You must inform us of the death by providing the original or certified copy of the death certificate.

A professional or regulated person can certify this e.g. lawyer, doctor, chemist, nurse (SEN or SRN), teacher, professor, engineer, etc. The certified copy also must state ‘this is a true copy of the original document’.

Upon notification, if the account is in a single name, it is suspended until the necessary statutory declaration or grant of probate is received. The account will then be closed and the funds distributed accordingly. If the account is in joint names the name of the deceased is removed and the ownership of the account transfers to the other holder(s).

Most of our branches are open between 9:30am – 4:30pm Monday to Friday and 9:00am – 12:00pm on Saturdays. However, please check with your local branch when they will be closed for training.

You can contact us on 0344 481 4444:

• Monday to Friday: 9:30am – 4:30pm
• Saturday: 9:00am – 12.00pm.

If you live in the UK and are over 18 years old you can open an online account with us. But, there are restrictions on some accounts – you can find more information in our online savings terms and conditions.

You can only open your account online or through our app - not through our branches.

If you have an online account, you can only manage this online or in our app. If you'd like to manage your account in a branch, you'll need to open a branch-based account.

You’ll need:

• A UK mobile phone number.
• Email address.
• Government recognised photo ID such as an in-date passport or driving licence. We’ll verify your identity using our trusted provider, Onfido.

A Nominated Bank Account is a personal or joint UK current (not business or savings) account that accepts and sends something called Faster Payments. You can check with your provider if you’re unsure about the type of account you have.

You can easily make a payment from your Nominated Bank Account (NBA) by a bank transfer using your account number and sort code. Not sure what they are? Head to your account in the app, and you’ll be able to view it there by clicking into the box with the account name. Deposits typically take around two hours but can take up to 24 hours to be seen in your account.

You can read more about paying into your Nottingham Building Society account including minimum and maximum balances, and why the money must come from your NBA.

Withdrawals can depend on the relevant special conditions for the accounts. Here’s how:

• Log into your account.
• Choose the product that you want to take the money from and tap ‘Withdraw’.
• Pop in the amount you want to withdraw and click ‘Next’. You can then review the transaction and can click ‘Next’ to finalise it.

You can read more about withdrawing your money including how much it'll take for payments to reach your account and why you might see 'Pending withdrawals'.

We don't offer joint online accounts. Sorry about that.

Your account number can be easily found on your 'Account overview' page or by choosing an account on this screen.

The sort code for all Nottingham Building Society savings accounts is 60-95-93.

Your account interest rate can be easily found on your Account overview page. Simply click on the account that you want to know the interest rate for. 

When we increase interest rates for online variable accounts, we'll let you know of any change as early as possible. When we decrease interest rates, we'll let you know in writing 14 days in advance of the change. The basis on which we might change your interest rate is set out in our online savings terms and conditions. 

You can check your current rates by logging in to your account. 

If you’ve moved house, you can easily update your address within the app. Log into your account and follow these steps:

1. In the menu click on 'Manage my profile'.
2. Click on 'Contact information' and then 'Address'.
3. Follow the information on screen and search for your new address.

If you want to transfer your online ISA or Lifetime ISA to us, no problem – we’d love you to join us. First up, you’ll need to request the transfer from your current provider, and they’ll contact us to handle the rest. We'll be in touch and may need you to validate the request by clicking a link in an email we’ll send.

Remember, some ISAs might charge you for transferring out such as a fixed rate ISA so we recommend you check the terms and conditions for the account to make sure.

Once you've opened your first account and provided us with your ID, you won't have to do this again if you want to open another account.

Head to your 'Account overview' and click on 'Add a new savings account'.

We’ll be very sorry to see you go, but if you’re looking to close your online account with us, you can do this very simply on the app, or by logging in via desktop.

• Firstly, you’ll need to log into your app. Make sure you’re on the Account overview page and the 'Accounts' tab. You’ll see your account balance and interest rate towards the bottom of the page.
• Tap on the account you want to close.
• Here you can find where you can withdraw or transfer funds to your other online accounts. Tap 'more'.
• A pop up will appear with two options to either ‘view statement’ or ‘close your account’. Follow the instructions on screen and we’ll close your account.

The funds (less any penalties that may be applied) will be on their way to your Nominated Bank Account within 1-2 working days.

Remember that with a Lifetime ISA a 25% Government penalty will be applied to the total amount that you withdraw unless you’re withdrawing for your first home purchase or if you’re over 60. Also, if you close your Lifetime ISA in this way, you won’t be able to open a new Lifetime ISA until the next tax year.