Our opening hours are between 9.00am - 5.00pm Monday to Friday.
If your query is not urgent you can complete the form on this page and we will contact you as soon as possible. Please can we ask you not to contact us again once you have submitted your enquiry. We will be in touch as soon as possible.
You will find lots of helpful information on our Coronavirus support page.
Ways to contact us:
|Customer service team
for existing savings and mortgage customer enquiries including redemption statements
Call 0344 481 4444
Mortgage payment queries
excluding redemption statement requests
|Call 0344 481 0030
|Switch your mortgage deal, borrow more or move home
||Call 0344 481 1224
|Lost, stolen or disputed transaction
||Call 0800 953 0018
||Complete the form on this page
Last updated on: