Please bear with us - we are currently experiencing high volumes of calls

We currently have fewer colleagues available in our contact centre to answer your calls and are keeping our phone lines open. 

If your query is not urgent you can also complete the form on this page and we will contact you as soon as possible. Please can we ask you not to contact us again once you have submitted your enquiry. We will be in touch as soon as we can and this will enable our colleagues to help those who need it most.

You will find lots of helpful information on our coronavirus support page.

To request a mortgage payment deferral of up to three months, please complete the payment deferral declaration form on our dedicated page.


Ways to contact us:

Customer service team 
Available Monday - Friday 8.00am - 6.00pm
Mortgage payment queries
(excluding payment deferrals)
Email: collections@thenottingham.com
Switch your mortgage deal, borrow more or move home Complete the form on this page
Lost, stolen or disputed transaction Call 0800 953 0018
Complaints Complete the form on this page
Whole of market mortgage advice Complete the form on this page. If you know the name of your broker, contact them directly
Nottingham Estate Agency thenottingham.com/property
harrisonmurray.co.uk
HM Lettings Harrison Murray lettings

If you have an urgent enquiry or you are experiencing payment difficulties, please contact 0344 481 4444.

Nottingham Mortgage Services adviser contact list


Questions our members frequently ask that may help you

  1. Lifetime ISA questions
  2. Mortgage questions

NMS mortgage adviser contact list

Last updated on:

Enquiry form

If you would like us to contact you then please fill in the form below.

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