How to maintain your rental property

One of the biggest responsibilities a landlord faces is the maintenance of their rental properties and this comes with year-round tasks to tackle. But, how do you maintain your rental property to reduce problems and keep attracting tenants? Here are four steps to follow to ensure being or becoming a landlord is as straightforward as possible. 

1. Choose your level of service

Whether you are becoming a landlord for the first time or already have a portfolio of properties, The Nottingham and HM Lettings can provide the service you have been looking for - we offer a full lettings service to help you get the best return for your rental property and we can undertake a range of services for landlords which include:
  • Finding a tenant only
  • Finding a tenant and collecting the rent
  • Finding a tenant, collecting the rent and undertaking full management of the property.
View the fees and packages for these services and find out more about our offering.

We have years of experience in the property market and understand the pressures of being a landlord. Our professional approach to lettings and management ensures we are able to match the right tenant to the right property, quickly.

2. Communication

We possess the technical expertise to oversee and manage your property for a hassle-free tenancy. Our specialist teams are on hand to provide you with advice. We also use the online system, Fixflo, an app that allows tenants to report maintenance issues 24/7 and resolves 18%** of issues through in-built advice. 

Fixflo provides guidance for tenants on their responsibilities and explains how they can fix simple issues themselves as well as offering them the option to report repairs 24 hours a day, 7 days a week using their computer, mobile phone or tablet. It also creates detailed reports for agents and contractors and translates tenant repair requests from 40+ languages into English. In the case of bigger issues, Fixflo has in-built guided advice that ensures that the tenant can take all the right steps to prevent costly damage to your property.

3. Regular upkeep 

With the fully managed service that HM Lettings offers, landlords receive two inspection visits a year to the property and will be notified of the outcome of this visit. 

But, if you have the time to inspect your property more often than this, we would recommend checking for the following things: organise a regular maintenance schedule and inform your tenants that this is happening and is for both party’s benefit. 

This is not an exhaustive list, simply some examples of things to check and we would recommend informing tenants to also check for these regularly and inform yourself the landlord or lettings agent if any problems arise.

  • Gutters and fascias
  • Test smoke alarms and carbon monoxide detectors 
  • Check for leaks
  • Re-caulk showers, sinks and baths and check grout between tiles
Laura Janes, Property Manager for HM Lettings says, “You should also factor in larger replacement items such as carpets, repainting and general wear and tear of furniture if your property is furnished every three years or so.”

As a landlord you should also be aware of the Fitness for Human Habitation Act, introduced on 20th March 2019 which requires that residential rented accommodation is provided and maintained in a state of fitness for human habitation. It is the Landlords' responsibility to ensure works and repairs are conducted throughout the tenancy in a timely manner in order to maintain compliance with the Homes (Fitness for Human Habitation). 

4. Insurance and more

An additional reason for landlords to utilise HM Lettings includes access to The Nottingham’s wide range of offerings including full residential estate agency services, conveyancing, home insurance, financial and estate planning advice and savings products.

“Where we are different is that by being part of an established building society like The Nottingham we can bring in that extra bit of trust factor as well as an ‘all-under-one-roof’ offering when it comes to property and financial services and advice.”, says Tim MacIntosh, Network Estate Agency Support Manager.

Whatever type of landlord you are, it’s essential that you have the right landlord insurance to keep you protected. When you rent out your property you need to ensure that you’re covered for things such as lost rental income following damage and also the repairs necessary to make your property habitable again. 

Have you got a property to let? Get in touch with HM Lettings today.

**Based on data taken from the Fixflo Report 2016


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HM Lettings are members of ARLA Propertymark (the UK’s foremost professional and regulatory body for letting agents and their Client Money Protection Scheme)  and The Property Ombudsman (TPO).


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