Making a claim can be a stressful experience but Uinsure’s friendly, experienced team are available to support you so you get the right resolution as quickly as possible.
Uinsure's highly trained Claims Specialists assist you from start to finish, providing you with clear communication and reassurance, as well as practical help when disaster strikes. Most importantly, they can tell you about every step of the process: what's going to happen next, how long it is likely to take and where to get additional help and support.
Claims numbers
Home insurance claims
- For policies underwritten by AXA, Allianz (formerly LV), RSA, UK General or Zurich claims please call us on 0330 102 6023.
- For policies underwritten by Covéa claims please call us on 0330 024 2255.
- For policies underwritten by Midas claims please call us on 0330 123 5748.
- For Ageas claims – If your policy started before 1st August 2024 or renewed before 1st September 2024 please call us on 0330 102 6023.
- If your policy started after 1st August 2024 please call us on 0345 168 5264.
For Integra claims, please register your at integra-ins.co.uk/claims or call 0330 912 3418.
Home emergency claims
- For policies effective before 1st July 2024 please call Legal Protection Group on 0800 999 4215.
- For policies effective on or after 1st July 2024 please call ARC Legal Assistance on 0330 912 4764.
Family legal protection claims
- For family legal protection claims please call us on 0330 912 4616.
BTL/Landlords insurance claims
- For landlords insurance claims please call us on 0344 412 4276.
- For Ageas claims – if your policy started before 1st August 2024 or renewed before 1st September 2024 please call us on 0330 102 6023.
- If your policy started after 1st August 2024 please call us on 0345 168 5264.
BTL/Landlords home emergency claims
- For policies effective before 1st August 2024 please call Legal Protection Group on 0800 999 4215.
- For policies effective on or after 1st August 2024 please call ARC Legal Assistance on 0330 175 9579.
BTL/Landlords legal protection and rent guarantee claims
- For landlords protection and rent guarantee claims please call 0330 912 8861.
Useful information
For Uinsure to help you quickly and efficiently, it may be handy to have the following information ready when making your call:
- Your name, address, home and mobile telephone numbers.
- Personal details necessary to confirm your identity.
- Policy number.
- The date of the incident.
- The cause of the loss or damage.
- Details of the loss or damage together with claim value if known.
- Police details where applicable.
- Pictures and videos if possible.