App enhancements - July 2025
Opening the door to more ISA savers
We've opened our doors to more ISA savers. Following the ISA rule changes in 2024, we can now welcome new customers who have already subscribed to an ISA elsewhere in the current tax year. This means more flexibility for you. You can now open a new online ISA with us, giving you more choice and control over your savings journey.
Keeping our members even more safe
Your security is our top priority. We've listened to your feedback, and in response to demand for more protection, we've introduced two-factor authentication (2FA) to our online login process. This extra layer of security helps keep your account super safe, giving you greater peace of mind every time you manage your savings online.
Here's a step-by-step guide on how to turn on two-factor authentication for your account:
- Log into your account
Start by signing in with your usual username and password on the website or app. - Head to the menu
Once logged in, click on the hamburger menu in the top right of the screen. - Go to Account management
Navigate to a section that deals with your profile settings. This is called 'Manage my profile'. - Click on Password and security
Find the security-related options within your profile settings. This is where you'll find the tools to manage your login credentials. - Two-factor authentication and toggle the active button
Locate the 'Two-Factor Authentication' setting and turn it on. The next time you log in you'll be prompted to choose a method for receiving your second verification code (via a text message to your phone, or by email). Follow the on-screen instructions to complete the setup.
Account dashboard gets an upgrade
Members asked for a clearer, more streamlined experience on their account dashboard, and we've delivered. We've added your sort code right on the main screen for quick access, and introduced an intuitive "More" tap to tidy up the display. By removing unnecessary words and simplifying the layout, we've made it easier than ever to see the most important information at a glance.
